How Long Does SASSA Take to Pay R370 into Bank Account?

If you’ve recently changed your bank account on the SASSA system, you’re likely waiting for that R370 SRD grant.

But when does the money reflect? This guide explains the exact timeline, the verification steps involved, and how to prevent delays using facts, not guesswork.

How Long Does SASSA Take to Pay R370 Into a New Bank Account?

SASSA typically takes 7 to 10 working days to verify new banking details and process the payment. This period starts from the day you submit the updated information, not the day you receive confirmation.

During this time, SASSA performs security checks, updates its systems, and communicates with your bank before releasing funds.

Breakdown of the 7–10 Working Day Timeline:

Stage	Time Frame	Purpose
SASSA Verification	5–7 working days	Confirms ID and account ownership
Bank Processing	1–2 working days	Bank verifies and clears funds
Fund Reflection in Account	1 working day	Deposit reflects in your account

Common Reasons for SASSA Payment Delays

Even when details are correctly submitted, delays may occur due to:

❌ Incorrect Account Information

• Typos in account number or branch code
• Account not opened in your name

❌ Mismatch Between ID and Bank Details

• Third-party accounts are automatically rejected.

📅 Public Holidays or Weekends

• SASSA only processes payments on business days.

⚠️ High Volume of Requests

• Peak times can cause system backlogs.

🔄 Bank System Issues

• Your bank may delay processing due to maintenance or updates.

How to Track Your SASSA R370 Payment Status?

If you haven’t received your payment after 10 working days, check your SASSA Status through:

1. SASSA Online Portal

Visit: 👉 https://srd.sassa.gov.za/sc19/status

• Enter your ID and phone number
• Click on “Check Status”

2. SASSA Call Centre

📞 Call: 0800 60 10 11
Provide your ID and confirm your banking update status.

3. Visit Your Local SASSA Office

Bring your:

• South African ID
• Proof of bank detail submission
  Request an official status check in person.

4. Contact Your Bank

Ask if a payment from SASSA is pending under your ID number.

Tips to Ensure Faster SASSA Payments

✅ Use a major South African bank (Capitec, FNB, ABSA, Standard Bank, Nedbank, TymeBank)
✅ Double-check account numbers before submitting
✅ Submit banking updates well before the next payment cycle
✅ Avoid public holiday periods or peak application seasons
✅ Keep a record of your submission confirmation

What To Do If You Haven’t Been Paid After 10 Working Days?

Follow these steps to resolve the issue:

1. Check if SASSA updated your banking details on the SRD portal.
2. Call 0800 60 10 11 to verify your status.
3. Visit your nearest SASSA office with ID and proof of submission.
4. Confirm with your bank that your account is active and receiving payments.
5. If still unresolved, lodge a formal complaint with SASSA.

Frequently Asked Questions

Q1: How long does SASSA take to verify new bank details?

5 to 7 working days for verification after correct submission.

Q2: Will I receive my R370 grant in the old or new account?

After the update is verified, all future payments go into the new account.

Q3: Can I update my banking details more than once?

Yes, but frequent changes can cause delays.

Q4: Does changing my bank account affect my payment date?

No, your payment date remains the same, but the first payment into the new account may be delayed by 7–10 working days.

Q5: What happens if I submitted the wrong account number?

The update will fail, and no payment will be processed. You must resubmit with correct details.