How to Change Banking Details for SASSA SRD R370 in 2025?

Is your SASSA SRD payment delayed or going to the wrong account? Updating/Changing your banking details is the only way to fix it fast. Many people lose their grants due to wrong info. Want to avoid that?

Here’s exactly how to update your SASSA SRD banking details in 2025 step by step.

How to Change Banking Details for SASSA SRD R370 in 2025? (Quick Answer)

To change your SASSA Banking Details for SRD R370, follow the below simple steps.

  1. Go to https://srd.sassa.gov.za/said
  2. Scroll to “How do I change my banking details?
  3. Type in your 13-digit South African ID number.
  4. Open the SMS link sent to your registered phone.
  5. Fill in your new bank account info, bank name, account number, branch code, and type.
  6. Double-check everything, submit, and wait 5–10 working days for confirmation.

What You’ll Need Before Updating Your SASSA Banking Info?

Before changing your SASSA SRD banking details, make sure you have everything ready. This will help avoid delays or mistakes in the process:

  • South African ID: Your 13-digit green barcoded ID or smart card is needed to verify who you are.
  • Registered cellphone number: This number must match the one used when you applied for your SRD grant. SASSA sends you a secure link via SMS to this number.
  • New bank account info: The account must be in your name. SASSA will not send money to someone else’s account.
  • Grant type: Know whether you’re updating details for the SRD R370 grant or another grant.
  • Stable internet: For online changes, a safe internet connection is important to complete the steps without interruptions.

How to Change Banking Details for SASSA SRD R370 in 2025? Step-by-Step

The SASSA SRD portal is the fastest way to update your banking details. Follow these clear steps:

1. Go to the SASSA Website

Visit srd.sassa.gov.za on a secure browser like Google Chrome or Safari. Check for “https” in the URL to ensure safety.

2. Select Your Identity Type

Choose South African ID Holder or Asylum Seeker/Special Permit Holder. South Africans need their 13-digit ID; asylum seekers need their file or passport number.

3. Scroll & Locate the Banking Section

Look for “How do I change my banking details?”

4. Enter Your ID Number

Type your 13-digit South African ID or asylum seeker file number. SASSA sends an SMS with a unique, secure link to your registered phone.

5. Click the SMS Link

Open the SMS and tap the link. This link is personal and keeps your update secure, and follow the instructions

6. Add New Bank Details

Fill in:

  • Bank name (e.g., Capitec, FNB eWallet, Postbank & Tymebank).
  • 6-digit branch code.
  • Account number (double-check every digit).
  • Account type (savings or checking).

Important: SASSA does not allow grant payments into bank accounts or cellphone numbers that belong to someone else.

7. Check and Submit

Review all details for accuracy, then hit “Submit”. Errors can delay your payments.

8. Wait for Approval

SASSA verifies your details with the Department of Home Affairs and your bank, taking 5-10 business days. You’ll get an SMS once it’s done.

9. Confirm the Change

Log into srd.sassa.gov.za after a week to ensure your new details are updated.

    Pro Tip: Avoid public Wi-Fi when updating online to keep your information private.

    Other Ways to Update/Change SASSA SRD Banking Details in 2025

    If you can’t use the online portal, don’t worry. SASSA gives you two other ways to update your details.

    Option 1: Call the SASSA Toll-Free Number

    You can call 0800 60 10 11 for free from any phone in South Africa.

    What You’ll Need on the Call:

    • Your South African ID number
    • Your current cellphone number (linked to your SASSA account)
    • Your bank account info: name of the bank, account number, account type, and 6-digit branch code

    Ask the agent to help you change your banking details. After that, request a reference number for follow-up.

    Tip: Call during off-peak hours (early morning or late afternoon) to avoid long wait times.

    Option 2: Visit a Local SASSA Office

    Prefer to do things in person? You can update your info at your nearest SASSA office.

    What to Bring:

    • Your green barcoded ID or smart ID card
    • Proof of where you live (like a utility bill)
    • A bank statement or letter from your bank showing your name and account details

    Ask to update your SRD grant banking details. Make sure the officer inputs the correct info and gives you confirmation before you leave.

    Option 3: Moya App SASSA Change Banking Details

    You can also change your SASSA banking info using the Moya App, a free data-light app available for Android and iOS.

    Steps:

    1. Download Moya from Google Play or Apple App Store.
    2. Register using your ID number and create a password.
    3. Go to your SASSA Profile in the app.
    4. Tap “Change Banking Details”.
    5. Enter your new bank info (bank name, account number, branch code, account type, and full name).
    6. Wait 7–10 business days for verification.
    7. Log back in and confirm the update has been applied.

    How Long Does SASSA take to Verify Banking Details?

    SASSA verifies your SRD banking details in 5-10 business days, matching them with Department of Home Affairs and banks like TymeBank. Sometimes, it takes up to 30 days if many people apply or details are wrong, says African Bank (africanbank.co.za).

    A 2025 @OfficialSASSA X post explains there’s no set time since Department of Treasury and banks work together. Submit correct details to speed things up and check srd.sassa.gov.za. No SMS after 10 days? Phone 0800 60 10 11. Once done, your R370 SRD grant lands in 1-2 days.

    Besides, a November 2024 Facebook post in a public group highlighted a beneficiary waiting six days for verification with TymeBank, with a commenter named Keamogetswe Mosadi suggesting it could take “three weeks.” These claims are unverified and likely reflect individual experiences rather than official timelines.

    How Long Does SASSA take to Pay R370 into Bank Account?

    SASSA typically pays the R370 SRD grant into your bank account within 7-12 business days after approving your application or verifying banking details. This includes 5-10 days for verification with Department of Home Affairs and banks like TymeBank, plus 1-2 days for bank processing, per srd.sassa.gov.za.

    To monitor your SASSA SRD R370 grant payment or verification progress, visit srd.sassa.gov.za and use the SASSA Status Check tool with your South African ID and registered phone number.

    Frequently Asked Questions

    Q. What happens if I submit wrong banking details to SASSA?

    Submitting incorrect bank account details (e.g., wrong account number or branch code) can delay SRD R370 grant payments. SASSA rejects invalid details, and you’ll need to resubmit. Contact 0800 60 10 11 immediately to correct errors and prevent funds from going to the wrong account. Always double-check details before submitting on srd.sassa.gov.za.

    Q. Why is my SASSA banking verification still pending?

    A pending verification means SASSA is checking your bank account with your bank and Department of Home Affairs to prevent fraud. Delays happen due to high application volumes, dormant accounts, or mismatched details. Ensure your account is active and correct. Check status on srd.sassa.gov.za or call 0800 60 10 11 after 10 days.

    Q. Can I use someone else’s bank account for my SASSA SRD grant?

    No, SASSA requires the bank account to be in your name for security. Payments to third-party accounts are not allowed to prevent fraud. Update your details on srd.sassa.gov.za with your own Capitec, FNB, or TymeBank account. If you lack an account, choose SASSA Gold Card or Cash Send.

    Q. How do I know if my SASSA banking details are verified?

    You’ll receive an SMS from SASSA confirming verification, usually within 5-10 business days. You can also log into srd.sassa.gov.za to check if your new bank details (e.g., Nedbank or Standard Bank) are updated. If no update after 10 days, call 0800 60 10 11 or visit a SASSA office.

    Q. What if I don’t receive the SMS link to update my banking details?

    If no SMS with a secure link arrives, ensure your registered phone number is active. Check your signal or update your number on srd.sassa.gov.za first. Alternatively, call 0800 60 10 11 to request a resend or visit a SASSA office with your South African ID for assistance.

    Q. Why was my SASSA banking verification declined?

    Verification may be declined if your bank account is dormant, not in your name, or has incorrect details. SASSA checks against Department of Home Affairs and bank records. Fix errors on srd.sassa.gov.za, ensure your account is active, and resubmit. Contact 0800 60 10 11 for specific reasons.

    Q. Can I change my SASSA banking details multiple times?

    Yes, but SASSA limits updates to once every three months to reduce fraud risks. Each change requires 5-10 business days for verification. Use srd.sassa.gov.za to submit new bank details (e.g., Absa or Postbank) and ensure accuracy to avoid delays in SRD R370 grant payments.

    Q. Which bank is best to receive the SASSA SRD R370 Grant Payment?

    TymeBank is a top choice for SRD R370 grant payments due to its no-monthly-fee account, easy access via mobile app, USSD, or internet banking, and quick verification, as noted on tymebank.co.za. Capitec and FNB eWallet are also popular for low fees and reliable SASSA payments.